The supporter can now successfully control your screen and solve your problems.Download TeamViewerQS 5 from our software library for free.
Provides full desktop interaction as well as file transfer for files regardless of their size. Please send the ID and password to the supporter. Runs in stand-alone mode and only connects to TeamViewers servers to generate a username and password that other users will use to connect remotely to the PC where its running. The TeamViewer QuickSupport view opens.Here are the instructions for using TeamViewer:Ī program will now be downloaded, which you can then open by clicking on the downloaded program. To get in contact with an employee via TeamViewer, first send a normal support request via the application and write in the input field that you want to contact via TeamViewer.Īlternatively, the employee offers you support via TeamViewer in response to a support request. TeamViewer enables the employee to see your screen and take control of the mouse. Ionesoft provides the possibility to solve the problem via TeamViewer with an employee for special support requests.
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